Membership help
Frequently asked questions
Everything you need to know about All-Access and making a nearby Local Loop.
What does All-Access include?
All-Access gives you the member map creator for $3.99 per month. Choose a place and a 5- or 10-minute walking window whenever you want a fresh Local Loop.
Can I use my current location?
Yes. You can choose one-time browser location sharing, or enter a city, neighborhood, or street address instead. Your browser asks before sharing any location.
Is my precise location saved?
No. A typed location or shared coordinates are used only to create the loop you request. Local Loop does not keep a precise location history.
What if nearby place lookup is unavailable?
Map creation stays unavailable until the secure place service is ready again. Local Loop never substitutes invented stops or a fabricated map.
What happened to earlier map downloads?
Existing customers keep access to their historical purchases through My account. New access is provided through the All-Access membership experience.